How would it feel if you could consistently offer unforgettable experiences to all your customers through premium level customer service?
Do you expect this to just happen by luck or based on the individual performance of your staff that day?
If you really want you and your business to:
- have a flexible tool to ensure that all your customers have a “perfect dining experience” every time
- achieve consistency in your service levels and style
- deliver a high-level customer service and achieve high scores in mystery diners
- manage your time in a proactive manner
- have a system in place for training and developing your staff
- look professional, attentive, knowledgeable, being in control and enjoying what you are doing
you need to implement and follow the 9 Steps of Table Service.